Privacy Policy
Complete Smiles Vermont South
Last Updated: 04/06/2025
At Complete Smiles Vermont South, we are committed to protecting your privacy as an online visitor to our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
By using our website, you agree to the terms of this policy. If you have any questions or concerns, please contact us directly.
1. Collection of Information
We may collect personal information when you:
- Contact us via forms, email, or phone
- Book an appointment
- Subscribe to newsletters or marketing communications
- Provide feedback or respond to surveys
We may collect your name, email address, phone number, and any other information you provide. Non-personal information (e.g., IP address, browser type) is collected via cookies and analytics tools.
2. Use of Information
We use your information to:
- Provide services and respond to enquiries
- Improve our website and services
- Send marketing communications (with your consent)
- Deliver targeted ads via Google Ads and similar platforms
- Meet legal obligations
3. Google Ads & Third-Party Tracking
We use Google Ads and other third-party service providers to display general advertisements across the internet. These providers may use cookies to collect anonymous information about your visits to our website and other websites. This information helps us improve our advertising and reach users more effectively.
We do not use any personal or sensitive health-related information for ad targeting. In compliance with Google’s Health in Personalized Advertising policy, we do not deliver personalized ads based on:
- Physical or mental health conditions
- Products, services, or treatments related to chronic health conditions
Our advertising practices rely on general targeting methods such as location, device type, and non-sensitive search activity.
To opt out of personalized advertising, visit:
4. Storage & Security of Personal Information
All personal data is stored securely with encryption. Our secure server protects data transmission. We do not store credit card information.
5. Disclosure of Information
We never sell your personal information. We may disclose it only when legally required, or to fulfil services you request. Any disclosure to service providers is done under strict confidentiality agreements.
6. Third-Party Services & Links
Our website may link to other websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing any personal information.
7. Access & Correction of Your Information
You may request to access, correct, or delete your personal information by contacting us via email.
8. Email Communications
We may send you emails about services, promotions, and legal updates. You may unsubscribe anytime using the link in the email or by contacting us directly.
9. Changes to This Policy
This policy may be updated at any time. All changes are effective immediately upon posting. Please check back periodically for updates.
Contact Us
Complete Smiles Vermont South
1 Woodleigh Crescent, Vermont South VIC 3133
Phone: (03) 9803 5515